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USPS handbooks,
manuals and publications


EL-804, Safe Driver Program
The purpose of this handbook is to establish policy and provide guidelines for Postal Service drivers who will be awarded driving privileges or currently have driving privileges. Click here to view online or to download the PDF. This handbook replaces content pertaining to driver training that appears in the following publications:

  • Driver Selection, Orientation, Familiarization, and Certification Manual
  • Handbook EL-701-A, New Employee Training (obsolete as of December 1999)
  • Handbook EL-701-B, New Employee Training for Maintenance Employees (obsolete as of September 1994)
  • TD-087, Driver Selection, Orientation, Familiarization, and Certification, January 1993

USPS Handbook - EL-312
The Postal Service issued handbook EL-312, Employment and Placement, in September, 2001. The EL-312 replaces the EL-311, which is now obsolete. Click here to view online or download.


Cautions on the use of USPS publications

NALC contract enforcers know that portions of USPS handbooks, manuals and other regulations that "directly relate to wages, hours or working conditions" are effectively incorporated into the National Agreement through Article 19. NALC has obtained electronic versions of important USPS manuals and handbooks directly from Postal Service Headquarters. In addition, the Postal Service has made certain publications available online. However:

  • Check for the latest issue. The Postal Service updates its various manuals and handbooks according to different schedules. To see if you have the current edition of a particular publication, obtain the latest Publication 223, Directives and Forms Catalog, from the USPS website. Use the site's search function to locate a publication.
  • Some provisions may be under NALC challenge. Any of the USPS handbooks, manuals or publications provided on this site or available on the Web may be under an NALC challenge in the grievance procedure. NALC's distribution of or links to these materials is not in any way an admission that they are contractually sound or otherwise free from challenge. Check with your NALC branch officers or national business agent about the validity of a particular publication or provision.
  • Some items may not be covered by Article 19. Some handbook and manual provisions—for example, much of the M-39, M-41 and ELM—are enforceable as part of the contract under Article 19. However, certain other USPS publications may not be covered by Article 19.

USPS handbooks and manuals for browsing or downloading
These materials are in PDF format. In Windows, click to browse online or right-click and save to download. Click and save to download zip files. More information

(Note: Links to the USPS website will open a new browser window or tab.)

Description of USPS publication
Key Handbooks and Manuals
Handbook M-41: City Delivery Carriers Duties and Responsibilities, March 1998. Updated with Postal Bulletin revisions through April 5, 2001. PDF
Handbook M-41, Postal Bulletin revision (Duration of Address Changes), March 27, 2008. USPS
Handbook M-41, Postal Bulletin revision (Waiver of Signature Delivery Process), August 14, 2008. USPS
Handbook M-39, Management of Delivery Services, March 1998.
Updated with Postal Bulletin revisions through March 18, 2004. PDF | ZIP

Employee and Labor Relations Manual, Issue 21. ZIP | USPS

Administrative Support Manual (ASM), July 1999.
Updated with Postal Bulletin revisions through November 19, 2009. PDF
Postal Operations Manual (POM), July 2002.
Updated with Postal Bulletin revisions through December 18, 2008. PDF
More USPS Handbooks
AS-353, Guide to Privacy and the Freedom of Information Act.
USPS | PDF (9/24/2009)
AS-504, Space Requirements, July 1999. PDF (Table of Contents) | ZIP

Domestic Mail Manual (DMM), Mailing Standards of the United States Postal Service.
USPS | PDF

DM-103, Official Mail, December 9, 2004. PDF
DM-901, Registered Mail, September 2004. PDF
EL-307, Reasonable Accommodation—An Interactive Process, October 1, 2008.
USPS | PDF
EL-312, Employment and Placement, September 2001.
Updated with Postal Bulletin revisions through August 27, 2009. PDF | USPS
EL-350, Establishing Nonbargaining Requirements, November 1989. PDF
EL-502, CSRS Retirement Guide.
Updated with Postal Bulletin revisions through July 20, 2006. PDF
EL-505, Injury Compensation, December 1995.
Updated by Postal Bulletin revisions through May 8, 1997. PDF | ZIP
Revisions to the ELM and Handbooks EL-307, EL-312, and EL-505; Glover settlement agreement; Postal Bulletin revisions, July 20, 2006. USPS

EL-603, Equal Employment Opportunity Complaint Processing.
July 1996 PDF | Obsolete, USPS Postal Bulletin 11/22/2007

EL-801, Supervisor's Safety Handbook:
• April 2006 PDF
• "Effects of Obsoleting PS Form 4585 and PS Form 4586," Postal Bulletin revisions, October 23, 2008 USPS

EL-802, Executive's and Manager's Safety Compliance Guide, June 2009. PDF
EL-804, Safe Driver Program, May 8, 2008. PDF
• "Effects of Obsoleting PS Form 4582, Operator’s Record (Driver Jacket) for New Hire Drivers (EL-804), Safe Driver Program," Postal Bulletin revisions, May 8, 2008. USPS
EL-809, Guidelines for Area/Local Joint Labor-Management Safety and Health Committees, April 2001. PDF
EL-809T, Area/Local Joint Labor-Management Safety and Health Committee Training, April 2001. PDF
EL-812, Hazardous Materials and Spill Response, March 2001. PDF
EL-814, Postal Employee's Guide to Safety, June 2008. PDF

F-1, Post Office Accounting Procedures, November 1996.
Updated by Postal Bulletin revisions through June 9, 2005.
PDF January 2009 edition

F-15, Travel and Relocation, August 1997.
• Updated with Postal Bulletin revisions through January 9, 2003 PDF
• Postal Bulletin revisions, FY-2010 travel per diem rates updates USPS
F-21, Time and Attendance, August 2005. PDF
F-401, Supervisor's Guide to Scheduling and Premium Pay, August 2000. PDF
M-32, Management Operating Data System (MODS), March 2009. PDF
SP-1, Highway Contract Routes—Contract Delivery Service, August 2009. PDF
PO-610, Signature Capture and Electronic Record Management: Manager's Guide to Standard Operating Procedures, December 2004. PDF
PO-701, Fleet Management, March 1991. Updated with Postal Bulletin revisions through March 31, 2005. PDF
USPS Management Instructions
MI AS-310-96-3, Management of Policy and Procedure Information—Paper and On-Line, May 1, 1996. PDF
MI EL-430-90-8, Back Pay, July 2, 1990. PDF
MI EL-510-2003-2, Annual Leave Sharing Program, October 30, 2003. PDF
MI EL-520-91-2, FEHB: Temporary Continuation of Coverage, March 27, 1991. PDF
MI EL-540-91-1, Job-Related First Aid Injuries, January 25, 1991. PDF
MI EL-810-96-1, Response to Hazardous Materials Releases, February 1, 1996. PDF
MI EL-810-96-2, Hazard Communication Programs, Feburary 2, 1996. PDF
MI EL-860-98-2, Employee Medical Records, May 15, 1998. PDF
MI EL-860-1999-3, Emergency Response to Mail Allegedly Containing Anthrax, October 4, 1999. PDF
MI EL-860-2000-7, Fitness for Duty Examinations, September 28, 2000. PDF
MI FM-640-2004-1, Government-Issued, Individually Billed Travel Charge Cards, June 1, 2004. PDF
MI PO-720-95-2, Alcohol and Drug Testing of Employees With a Commercial Driver's License, September 29, 1995. PDF
USPS Memorandum of Policy
COO-10-25-2001, Collection of Employee Data, October 25, 2001. PDF
USPS Publications
PUB 18, Manager's Guide to Understanding Affirmative Action, June 1996. PDF
PUB 32, Glossary of Postal Terms. PDF | USPS
PUB 45, Achieving a Violence-Free Workplace Together, June 2009. PDF
PUB 52, Hazardous, Restricted, and Perishable Mail, January 2008. PDF
PUB 60, A Great Place to Work. PDF | USPS
PUB 60-A, Test 473 Orientation Guide for Major Entry-Level Jobs. PDF | USPS
PUB 60-B, A Great Place to Work for City Carriers. PDF | USPS
PUB 71, Notice for Employees Requesting FMLA Leave, May 2005. PDF
PUB 94, Redress—Conflict Resolution that Works, September 2008. PDF
PUB 107, Crisis Management for Violent Incidents, May 1997. PDF
PUB 108, Threat Assessment Team Guide, March 2007. PDF
PUB 164, Compensation, Relocation Benefits, and Reinstatement Policies for Career Employees, August 2003. PDF
PUB 223, Directives and Forms Catalog. PDF | USPS
PUB 316, Reasonable Accommodation in the USPS, November, 11 2005. PDF
PUB-317, Manager's Guide to Reasonable Accommodation, July 2002. PDF
PUB 518, EAP Supervisor's Guide, May 2004. PDF
PUB 519, Employee Assistance Program—Living Healthy and Working Well. PDF | USPS
PUB 542, Understanding The Private Express Statutes. PDF | USPS
PUB 552, Manager's Guide to Understanding Sexual Harassment, June 2005. PDF
PUB 553, Employee's Guide to Understanding Sexual Harassment, June 2005. PDF
 

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