Updated August 11, 2014    
  Contract Home
  Nat'l Agreement
  Joint CAM
  Dispute Resolution
  Pay Chart
  NALC Pubs
  USPS Manuals
  Contract DVD
  Joint Statement
on Violence
  Related Links
  City Delivery
  Safety & Health

USPS handbooks,
manuals and publications

EL-804, Safe Driver Program
The purpose of this handbook is to establish policy and provide guidelines for Postal Service drivers who will be awarded driving privileges or currently have driving privileges. Click here to view on-line or to download the PDF. This handbook replaces content pertaining to driver training that appears in the following publications:

  • Driver Selection, Orientation, Familiarization, and Certification Manual
  • Handbook EL-701-A, New Employee Training (obsolete as of December 1999)
  • Handbook EL-701-B, New Employee Training for Maintenance Employees (obsolete as of September 1994)
  • TD-087, Driver Selection, Orientation, Familiarization, and Certification, January 1993

Cautions on the use of USPS publications

NALC contract enforcers know that portions of USPS handbooks, manuals and other regulations that "directly relate to wages, hours or working conditions" are effectively incorporated into the National Agreement through Article 19. NALC has obtained electronic versions of important USPS manuals and handbooks directly from Postal Service Headquarters. In addition, the Postal Service has made certain publications available on-line. However:

  • Check for the latest issue. The Postal Service updates its various manuals and handbooks according to different schedules. To see if you have the current edition of a particular publication, click here to download Publication 223, Directives and Forms Catalog.
  • Some provisions may be under NALC challenge. Any of the USPS handbooks, manuals or publications provided on this site or available on the Web may be under an NALC challenge in the grievance procedure. NALC's distribution of or links to these materials is not in any way an admission that they are contractually sound or otherwise free from challenge. Check with your NALC branch officers or national business agent about the validity of a particular publication or provision.
  • Some items may not be covered by Article 19. Some handbook and manual provisions—for example, much of the M-39, M-41 and ELM—are enforceable as part of the contract under Article 19. However, certain other USPS publications may not be covered by Article 19.

USPS handbooks and manuals for browsing or downloading
These materials are in PDF format. In Windows, click to browse on-line or right-click and save to download. Click and save to download zip files. More information

(Note: Links to a USPS web page will open a new browser window or tab.)

Description of USPS publication
Key Handbooks and Manuals
Handbook M-41: City Delivery Carriers Duties and Responsibilities, March 1998. PDF
• Revisions to the M-41 after April 5, 2001. PDF
Handbook M-39, Management of Delivery Services, March 1998. PDF
• Revisions to the M-39 after March 18, 2004. PDF

Employee and Labor Relations Manual (ELM),
Issue 36, September 2013. ZIP
Administrative Support Manual (ASM), July 1999.
Updated with Postal Bulletin revisions through November 19, 2009. PDF
Postal Operations Manual (POM), Issue 9, July 2002.
Updated with Postal Bulletin revisions through Oct. 31, 2013. PDF
—POM 692.17, Revision to Dead Mail, August 9, 2012 PDF
—POM 322.44, Revision to Procedures for Advancing Collection Times Around the Holidays, Nov. 15, 2012 PDF
More USPS Handbooks
AS-353, Guide to Privacy and the Freedom of Information Act, April 2014. PDF
AS-504, Space Requirements, July 1999. PDF (Table of Contents) | ZIP
AS-805, Information Security May 2014 PDF

Domestic Mail Manual (DMM), Mailing Standards of the United States Postal Service, May 7, 2012. PDF
• Revisions to the DMM after 7/26/12. PDF
• Revision 12/13/2012: New Standards for Parcels Containing Hazardous Materials PDF

DM-103, Official Mail, February 1998. Updated with revisions through December 9, 2004. PDF
DM-901, Registered Mail, April 2010. PDF
EL-307, Reasonable Accommodation—An Interactive Process, October 2008 PDF
EL-312, Employment and Placement, August 2014 PDF
EL-350, Establishing Nonbargaining Requirements, November 1989. PDF
EL-502, CSRS Retirement Guide.
Updated with Postal Bulletin revisions through July 20, 2006. PDF
EL-505, Injury Compensation, December 1995.
Updated by Postal Bulletin revisions through May 8, 1997. PDF | ZIP

EL-801, Supervisor's Safety Handbook, June 2008 PDF

EL-802, Executive's and Manager's Safety Compliance Guide, June 2009. PDF
EL-804, Safe Driver Program, June 2013. PDF
EL-809, Guidelines for Area/Local Joint Labor-Management Safety and Health Committees, November 2013. PDF
EL-809T, Area/Local Joint Labor-Management Safety and Health Committee Training, April 2001. PDF
EL-812, Hazardous Materials and Spill Response, March 2001. PDF
EL-814, Postal Employee's Guide to Safety, November 2013. PDF

F-1, Post Office Accounting Procedures, September 2013. PDF

F-15, Travel and Relocation, May 2014 PDF
F-15-C, Relocation Policy—Bargaining Employees, April 2013 PDF
F-18, Payroll Journal Guide, January 2014 PDF
F-21, Time and Attendance, August 2009. PDF
F-401, Supervisor's Guide to Scheduling and Premium Pay, August 2000. PDF
M-32, Management Operating Data System (MODS), March 2009. PDF
SP-1, Highway Contract Routes—Contract Delivery Service, July 2013. PDF
PO-610, Signature Capture and Electronic Record Management: Manager's Guide to Standard Operating Procedures with revisions through August 4, 2008. PDF
PO-701, Fleet Management, March 1991. Updated with Postal Bulletin revisions through October 23, 2008. PDF
USPS Management Instructions
MI AS-310-2013-6, Management of Policy and Procedure Information, June 26, 2013. PDF
MI-AS-340-2004-1, How to Communicate with Headquarters Employees, February 20, 2004. PDF
MI AS-350-2007-1, Computer Matching Programs, January 2007 PDF
MI EL-430-2012-4, Back Pay. PDF
MI EL-510-2003-2, Annual Leave Sharing Program, October 30, 2003. PDF
MI EL-520-91-2, FEHB: Temporary Continuation of Coverage, March 27, 1991. PDF
MI EL-520-2008-1 Health Benefits and Life Insurance Coverage During Military Service, January 1, 2008. PDF
MI EL-540-91-1, Job-Related First Aid Injuries, January 25, 1991. PDF
MI EL-650-2014-2, Representation of Postal Service Employees in Administrative Proceedings, February 2014 PDF
MI-EL-670-2013-6, Providing Communication Accommodations to Employees and Applicants Who Are Deaf or Hard of Hearing PDF
MI EL-810-2006-3, Response to Hazardous Materials Releases, March 27, 2006. PDF
MI EL-810-2008-4, Hazard Communication Programs PDF
MI EL-860-98-2, Employee Medical Records, May 15, 1998. PDF
MI EL-860-2000-7, Fitness for Duty Examinations, September 28, 2000. PDF
MI FM-640-2014-2, Government-Issued, Individually Billed Travel Charge Cards, May 2014. PDF
MI PO-720-2010-1, Alcohol and Drug Testing of Employees With a Commercial Driver's License, December 31, 2009. PDF
USPS Memorandum of Policy
COO-10-25-2001, Collection of Employee Data, October 25, 2001. PDF
USPS Publications
PUB 18, Manager's Guide to Understanding Affirmative Action, June 1996. PDF
PUB 32, Glossary of Postal Terms, July 2013. PDF
PUB 45, Achieving a Violence-Free Workplace Together, June 2009. PDF
PUB 52, Hazardous, Restricted, and Perishable Mail, December 2013. PDF
PUB 60, A Great Place to Work, February 1999. PDF
PUB 60-A, Test 473 Orientation Guide for Major Entry-Level Jobs, November 2004. PDF
PUB 60-B, A Great Place to Work for City Carriers, October 1999. PDF
PUB 94, Redress—Conflict Resolution that Works, September 2008. PDF
PUB 107, Crisis Management for Violent Incidents, May 1997. PDF
PUB 108, Threat Assessment Team Guide, June 2011. PDF
PUB 164, Compensation, Relocation Benefits, and Reinstatement Policies for Career Employees, June 2008. PDF
PUB 174, How to Avoid Dog Bites,September 2008. PDF
PUB 316, Reasonable Accommodation in the USPS, November 2005. PDF
PUB 317, Manager's Guide to Reasonable Accommodation, September 2003. PDF
PUB 333, eIDEAS (a web-based application that allows Postal Service employees to submit ideas on-line to the Ideas Program), October 2003. PDF
PUB 339: You Are Your Most Important Delivery, May 2014 PDF
PUB 518, EAP Supervisor's Guide, August 2011. PDF
PUB 519, Employee Assistance Program—Information and Services, August 2011. PDF
PUB 521, EAP Wallet Cards Template, April 2011 PDF
PUB 542, Understanding The Private Express Statutes, May 2010. PDF
PUB 550, For the Record: Employee Guide to The Freedom of Information Act and The Privacy Act, August 2008 PDF
PUB 552, Manager's Guide to Understanding Sexual Harassment, March 2010. PDF
PUB 553, Employee's Guide to Understanding Sexual Harassment, December 2008. PDF

  © National Association of Letter Carriers, AFL-CIO