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Latest information

Postal Record Director of City Delivery and Contract Talk columns

List of vacancies available for transfer under M-01834—July 1 version

New Memorandum of Understanding—Reversion to Part-time Flexible Status

USPS announces new scanning device

Questions and Answers—2011-2016 NALC-USPS National Agreement

NALC, USPS settle national-level maximization case

New memorandum of understanding on filling full-time regular opportunities

Memorandum of understanding on city carrier assistant staffing extended

Memorandum of understanding on signing overtime lists extended

M-01831 settles interpretive dispute regarding application of MOU Re: FSS Implementation (M-01643)

MOU on Filling Residual Vacancies (M-01824)

MOU on CCAs being temporarily assigned to other post offices (M-01827)

MOU Re: Signing Overtime Lists (M-01828)

MOU on City Carrier Assistant Staffing

Article 8 equitability test

Article 8 and City Delivery Task Forces Idea Sheets

2013 Rap Session slide presentation on organizing CCAs

Latest list of vacancies available for transfer opportunities

MOU on part-time flexible opportunities

MOU on one-day break in service for TEs hired as CCAs

MOU to pay TEs for taking exam

Transitional Employees/Part-time Flexible Conversions

National level case on management reverting vacant full-time letter carrier assignments without current route inspection data resolved

2012 NALC Guide to Route Inspections

Letter Carrier’s Daily Log

The Letter Carrier Resource Guide

Interpretive step grievance on scanning Delivery Unit Saturation Mail resolved

MOUs regarding Delivery Unit Optimization (DUO) and retreat rights under DUO

'Multiple Days of Inspection' MOU extended

NALC Route Protection Program and pocket handbook

A Guide for Using COR

A Guide for Understanding Excessing Rules

Time projection rules

     Projections can not determine letter carriers’ workload

     Useful documents and forms

Interpretive Disputes

Article 12 / Excessing

     Non-Traditional Full-Time (NTFT) clerks

     Retreat rights

Other disputes

     Caser-Streeter

     Video recording study

FSS

Work methods

Implementation

Phase 2


LATEST INFORMATION

Memorandum of Understanding—Reversion to Part-time Flexible Status
July 3, 2014—On July 2, 2014, the parties agreed to MOU Re: Article 12 – Reversion to Part-time Flexible Status (M-01839). Under the MOU, any full-time letter carrier who chooses to revert to PTF status instead of being excessed in accordance with Article 12 will be counted as a full-time carrier for application of the provisions of Article 7 of the National Agreement.

NALC, USPS settle national-level maximization case
April 4, 2014The NALC and the Postal Service have settled national level case Q06N-4Q-C 10151541 concerning whether the maximization provision of Article 7.3.C apply to time spent by a PTF working on an unoccupied assignment.

In this new settlement (M-01837) the parties agreed that the time worked on an unoccupied assignment pursuant to Article 41.2.B.4 of the National Agreement is subject to the provision of Article 7.3.C. They further agreed that if the office is under withholding at the time the triggering criteria is met, a full-time position will be created pursuant to Article 7.3.C and the resulting residual vacancy will be withheld. This settlement is similar to (M-01475) which dealt with time spent on an occupied assignment. To read more on the maximization provisions of the contract see pages 7-20 to 7-26 of the April 2009 JCAM.

New memorandum of understanding on filling full-time regular opportunities
March 31, 2014NALC and the Postal Service have agreed on the MOU Re: Full-time Regular Opportunities – City Letter Carrier Craft (M-01834), which extends the August 30, 2013 MOU Re: Residual Vacancies – City Letter Carrier Craft (M-01824) through May 31, 2014 and, effective June 1, 2014, incorporates changes to the process for filling full-time regular opportunities in the city letter carrier craft. In the new process effective June 1, both residual vacancies and other full-time regular opportunities will be filled through the process defined in the MOU. In step 2 of the process, transfers will only be accepted from part-time flexible city letter carriers. Transfer requests from all other qualified employees may only be accepted under step 3 of the process along with CCA conversions to full-time status, and are subject to the 1 in 4 or 1 in 6 ratios, as applicable. The previous MOU
(M-01824) resulted in the granting of thousands of transfer requests that had been on hold in eReassign for several years in some cases, as well as thousands of CCA conversions to full-time career status. Now that many of those transfer requests have been processed, the negotiated changes are designed to fill full-time regular opportunities with a mix of transfers (when requested) and CCA conversions to full-time career status. Some areas had and continue to have very long lists of transfer requests, which previously resulted in filling vacancies with all transfers and no CCA conversions in select areas. The changes address this issue while maintaining the ability of employees to transfer, only limiting it to the ratios contained in the transfer memo. This agreement is effective through March 31, 2015.

Memorandum of understanding on city carrier assistant staffing extended
March 31, 2014The parties agreed on the MOU Re: Sunday Delivery – City Carrier Assistant Staffing (M-01835), which extends the agreement that city carrier assistants who served as city carrier TEs directly before their initial CCA appointment will not serve a probationary period when converted to full-time career status during the term of this MOU, which is effective through March 31, 2015. Additionally, the parties agreed to continue the process of jointly monitoring on a weekly basis at the national level the necessary CCA resources during the implementation of the MOU Re: Residual Vacancies - City Letter Carrier Craft (M-01824), the MOU Re: Full-time Regular Opportunities – City Letter Carrier Craft (M-01834) and the Sunday parcel delivery test.

Memorandum of understanding on signing overtime lists extended
March 31, 2014The parties agreed on an MOU Re: Signing Overtime Lists (M-01836) to continue to allow the installation head and branch president or their designees to mutually elect to develop a process that allows employees who transfer from another installation or part-time flexibles and CCAs converted to full-time status after the two week period for signing the overtime desired lists to place their names on either the overtime desired list or work assignment list. This agreement is effective through March 31, 2015.

USPS announces new scanning device
March 12, 2014—The Postal Service has announced the deployment of a new Mobile Delivery Device (MDD) to be used by letter carriers. The device, from Honeywell, will transmit scan data in real time and will replace the current Intelligent Mail Device (IMD) and paired cell phone. For detailed information on the new MDD, read an advance copy of Director of City Delivery Brian Renfroe's April 2014 Postal Record article here.

M-01831 settles interpretive dispute regarding application of MOU Re: FSS Implementation (M-01643)
Jan. 9, 2014—The NALC and USPS have settled the interpretive dispute regarding the application of the MOU Re: FSS Implementation (M-01643). The settlement (M-01831) addresses three issues. It should be noted that the third issue, adjustments after the 60-day review, was resolved when the parties wrote their position papers.

MOU on CCAs being temporarily assigned to other post offices
NALC and the Postal Service have agreed on a new memorandum of understanding, Re: City Carrier Assistants – Temporary Assignments to Other Post Offices (M-01827), that defines the process for temporarily assigning city carrier assistants (CCAs) to other post offices.

MOU Re: Signing Overtime Lists (M-01828)
December 4, 2013: NALC and the Postal Service have agreed on a new memorandum Re: Signing Overtime Lists (M-01828), which allows the installation head and branch president or their designees to mutually elect to develop a process that allows employees who transfer from another installation, or part-time flexibles and CCAs converted to full-time status after the two-week period for signing the lists, to place their names on either the overtime desired list or work assignment list.

MOU on City Carrier Assistant Staffing
October 22, 2013: NALC and the Postal Service agreed that city carrier assistants who served as city carrier TEs directly before their initial CCA appointment will not serve a probationary period when converted to full-time career status during the term of this MOU, M-10826, which is effective through March 31, 2014. The parties also agreed to jointly monitor on a weekly basis at the national level the necessary CCA resources during the implementation of the MOU Re: Residual Vacancies - City Letter Carrier Craft (M-01824) and the Sunday parcel delivery test. Additionally, to assist with the significant increase of parcel volume expected over the holiday season, holiday carrier assistants, which were an option beginning in 2014 per the 2011 National Agreement, will now be available during December 2013.

List of vacancies available for transfer under M-01834
For the current list of city letter carrier positions available for transfer under the provisions of M-01834, click here. These positions have been posted in e-Reassign since July 1. The e-Reassign posting will remain open for 21 days.

Article 8 Equitability Test
Members of the Article 8 Task Force established by the Das interest arbitration award reached agreement on testing a new way of determining equitable overtime distribution (M-01820). This test will begin Oct. 1, 2013, and continue for one year in 22 districts across the country. To read more about the test, to see a list of the districts included and district NALC contacts, see the City Delivery article and Contract Talk section from the July 2013 Postal Record. If you have any questions regarding the test, please contact your branch president or the NALC person listed the Contract Talk section for your district.

MOU on part-time flexible opportunities extended
NALC and the Postal Service have agreed to a memorandum of agreement (M-01814) to extend the March 19, 2013, Memorandum of Understanding Re: Part-time Flexible Opportunities (M-01808) until May 24, 2013. For information on M-01808, see below.

MOU on filling vacancies
On March 19, 2013, NALC President Fredric Rolando signed a memorandum of understanding (MOU), Re: Part-time Flexible Opportunities (M-01808). This MOU established a national-level workgroup to develop and implement a process for filling residual letter carrier vacancies by converting part-time flexibles (PTFs) and/or allowing letter carriers to transfer into vacancies in installations where there are no PTFs to convert.

“The transfer process has been frozen for some time now,” NALC Director of City Delivery Lew Drass said. “There are a number of letter carriers with transfer requests that should have been granted a long time ago.”

This MOU is intended to reduce the number of PTFs around the country; provide an opportunity for PTF and full-time letter carriers to transfer into installations that have no PTFs and also have residual vacancies not under a proper Article 12 withholding order; and allow all the transitional employees (TEs) who will become city carrier assistants (CCAs) to be hired so the relative standing order will be finalized in each installation before consideration is given to converting CCAs to full-time career status.

This MOU was extended until May 24, 2013, by a memorandum of agreement (M-01814).

The joint workgroup agreed to begin by identifying residual vacancies not under proper withholding. Once the residual vacancies are determined, the workgroup agreed on a three-step process to fill them:

  1. Residual vacancies not subject to a proper withholding order will be filled by assigning unassigned regulars and full-time flexibles in the installation who are able to do the job.
  2. PTFs will be converted to full-time status and placed into the residual vacancies not filled by the first step.
  3. Any remaining residual vacancies after the first two steps will be filled by transfers from the letter carrier craft before consideration is given to converting CCAs to full-time career status.

This MOU does not apply to employees from other crafts. Transfers awarded under this MOU will allow career letter carriers to transfer into their new installations as full-time regulars.

Here are the mechanics of the process that will be used for transfers:

  1. All transfer requests will be processed through the eReassign system.
  2. Transfers will be awarded on a “first in, first out” basis. Accordingly, carriers don’t have to do anything if they are interested and they already have an active request in eReassign to go to an installation where a vacancy exists as described above. Any letter carrier who desires a transfer and who hasn’t previously applied on eReassign should do so immediately. If you know where you want to go, just go on eReassign and apply. There is no need to wait for the list of available vacancies to come out.
  3. The normal transfer considerations (attendance, safety and work record) will apply. Given the short duration of this MOU, the workgroup agreed that if a letter carrier declines an opportunity to transfer, the carrier will not be considered for a different transfer request under this MOU. Therefore, the best advice is this: Don’t put in for a transfer you don’t really want.
  4. There will be no relocation benefits available to those letter carriers who accept transfers under this MOU.
  5. Letter carriers granted a transfer under this MOU will enter their new installation as full-time regulars and will begin a new period of craft seniority. In other words, the seniority date in the new installation—for purposes of bidding, vacation selection, excessing, etc.—will be the date the carrier enters the new installation.

Remember: There is no need to wait for the list of available vacancies to come out.

Questions and Answers—2011-2016 NALC-USPS National Agreement
This jointly-developed document (M-01833) provides the mutual understanding of the national parties on issues related to the 2011 USPS/NALC National Agreement. It is separated in two sections: the first concerning city carrier assistants (CCAs) and the second section addresses other contractual provisions. This document fully replaces the May 22, 2013, Questions and Answers, 2011 USPS/NALC National Agreement (M-01819). New questions and responses are identified by underscoring. This document may be updated if agreement is reached on additional matters concerning the collective-bargaining agreement.


Article 8 and City Delivery Task Forces Idea Sheets
The award issued by the arbitration board chaired by Arbitrator Shyam Das established several new joint task forces through new memorandums of understanding (MOUs) included in the 2011 National Agreement. Two of these MOUs, Re: Article 8 Task Force and Re: City Delivery Task Force, are designed to develop and test methods to improve on problem areas that letter carriers deal with directly every day on the workroom floor.

NALC wants to hear from letter carriers. We have created idea sheets for both Task Forces:
-- Article 8 Task Force Idea Sheet
-- City Delivery Task Force Idea Sheet

We want to hear your thoughts or ideas of methods to test or ways to improve the overtime process, the work climate or the other areas mentioned in the MOUs. If you are interested in your delivery unit participating as a test site, we would like to know that too.

These sheets are fillable. You may type directly into them and print them out or print and write your thoughts and ideas on the sheet. Once completed, please mail the idea sheets to:

National Association of Letter Carriers
c/o Director of City Delivery
100 Indiana Avenue, NW
Washington, DC 20001-2144


2013 Rap Session slide presentation on organizing CCAs
This slide presentation was used by Director of City Delivery Lew Drass during a presentation on organizing city carrier assistants (CCAs) at the national rap session in Las Vegas on Feb. 9, 2013. This presentation covers the evolution of the letter carrier workforce since the beginning of collective bargaining over 40 years ago. It also details many of the benefits of joining the NALC for CCAs.


MOU on one-day break in service for TEs hired as CCAs
The parties have agreed (
M-01800) that transitional employees who are hired as City Carrier Assistants (CCA) on or before April 11, 2013 will be given a one day break between appointments. This break will occur on the first Sunday of a pay period and allow these employees to work the day before (Saturday) and the day after (Monday). The one day break will not impact employees' eligibility for health benefits or any other right or entitlement under the National Agreement. The MOU also sets the length of initial CCA appointments for such employees to be for the balance of the 360 day appointment, which is equivalent to the total period from beginning of the transitional employee appointment until the conclusion of the initial CCA appointment, which will be 360 days. In addition, it requires that transitional employees hired as CCAs will be paid at their transitional employee rate through April 19, 2013. Finally, the MOU makes clear that all other CCA appointments made pursuant to Article 7.1.C.1 or Article 7.1.C.2 of the National Agreement will be for 360 day terms.


MOU to pay TEs for taking exam
The parties have entered into a new Memorandum of Understanding (
M-01799) that requires that time transitional employees spend taking Exam 473 will be on the clock, including necessary travel time. Transitional employees will select the testing site closest to their work location to minimize necessary travel time. Please note that this agreement is prospective. It is effective from Jan. 29, 2013 onward. It does not apply to any time that transitional employees have spent taking the 473 Exam prior to Jan. 29, 2013.

Transitional Employees/Part-time Flexible Conversions
On October 9, 2012 President Rolando signed the MOU Re: Transitional Employees/Part-time Flexible Conversions (M-01797). This MOU requires the Service to convert thousands of PTFs to regular and allows the hiring of TEs in addition to those authorized under Article 7.1 of the National Agreement. Click here to see the full memo.

M-01797 provides:

  • The Postal Service will fill the approximately 1,265 residual vacant Carrier Technician (CC-02) positions provided such positions still exist and remain vacant.
  • The Postal Service agrees to fill 1,400 residual vacant full-time City Letter Carrier (CC-01) positions by conversion and assignment of part-time flexible city letter carriers within their installation.
  • The Postal Service may employ up to 3,400 TE’s in addition to those authorized under Article 7.1 of the National Agreement. 
  • For each TE hired pursuant to this MOU the service must convert one PTF to Full Time Regular.  These conversions are in addition to conversions made under bullets one and two above.
  • Implementation of the terms of the MOU will be monitored at the National level.
  • The parties will establish a joint work group at the national level to discuss and attempt to resolve issues concerning vacant residual positions, the continued need to withhold positions, and the process for recording residual vacancies in Postal Service systems.

Click the links to follow the implementation of the MOU in the City Delivery articles from the Postal Record: November 2012, December 2012 and January 2013.


National level case on management reverting vacant full-time letter carrier assignments without current route inspection data resolved
The NALC and the USPS have reached agreement on a national level settlement on an interpretive dispute regarding whether a vacant full-time letter carrier assignment may be reverted without current route inspection data. (M-01796) In the past, management would sometimes revert a route when it became vacant without current route inspection data.  This was a widespread problem several years ago and has remained an issue in some places.

The parties agree that the determination of whether an established route is full-time will be made using one of the following procedures:

  • A six day mail count and inspection in accordance with the provisions of Handbook M-39
  • A route adjustment pursuant to Section 141 of Handbook M-39 (provided the data used is reasonably current and from the regular carrier assigned to the route)
  • Evaluation through a national jointly agreed upon route evaluation process
  • Evaluation through an authorized locally developed joint route evaluation process
Additionally, the settlement affirms that it in no way alters the maximization provisions of Article 7.3 of the National Agreement.  

The Letter Carrier Resource Guide

This guide was created to help all letter carriers in the daily situations they face. It includes sections on letter carrier work methods and reporting requirements. It also explains how to read TAC's employee everything reports, Form 1840 reverse, and how to understand what time will not be credited to your route. Click here to download the guide (PDF 43MB).

Note: This is a large file that could take some time to download. Please be patient.


Interpretive step grievance on scanning Delivery Unit Saturation Mail resolved
NALC and USPS have resolved a grievance at the Interpretive Step involving the scanning process used for Delivery Unit Saturation Mail. The settlement (M-01782) states that this scanning process is an internal measurement system used to verify the date a saturation mailing is scheduled for delivery. This settlement also makes clear that by scanning the mailing, the letter carrier is not verifying that he or she delivered the mailing. The scan only verifies that the mailing is scheduled to be delivered on that day.


MOUs regarding Delivery Unit Optimization (DUO)
and retreat rights under DUO
The NALC and USPS have reached agreement on two Memorandums of Understanding (MOUs) regarding the issue of Delivery Unit Optimization (DUO). Generally speaking, this is where all the letter carriers in an office are moved to a different Installation and the post office where they used to work stays open with window services.

M-01744 addresses resolving the differences where two or more Local Memorandums of Understanding (LMOU) are involved as well as what happens in the event USPS changes its mind somewhere down the road and decides to move the letter carriers back to the original installation.

M-01745 addresses several issues involved when a Delivery Unit Optimization (DUO) occurs, including who goes, notice period, seniority, hold-down assignments, higher-level assignments (Article 25), and previously approved annual leave. It must be noted that these MOU's do not apply in situations where there are already clear contractual provisions that govern the movement of letter carriers and consolidation of post offices. This point is outlined in both MOUs.

NALC and the USPS have entered into another Memorandum of Understanding (M-01778) to clarify the intent of the previous DUO agreements as they pertain to the limited circumstance where letter carrier(s) have active retreat rights back to any installation involved in DUO. This new MOU (M-01778) requires such retreat rights for letter carriers to be carried forward to the gaining installation.

Letter carriers with active retreat rights to the gaining installation are not altered by this new MOU except the order of offering retreat rights may be affected. This is true because the seniority rosters of all installations involved in a DUO are merged.

Additionally, the new MOU requires that retreat rights to the original installation will be restored in the event the DUO process is reversed and letter carriers are returned to their original installation.


‘Multiple Days of Inspection’ MOU extended
President Rolando has signed a Memorandum of Understanding with the Postal Service (M-01777) which extends the terms of the previous MOU on ‘multiple days of inspection.’ During a six-day route count and inspection, the MOU allows management up to three ‘days of inspection,’ but limits management to only one day of completing PS Form 1838-C. Additionally, when two or three PS Forms 3999 are completed, the MOU dictates which PS Form 3999 will be used to transfer territory when adjusting routes. The terms of the new MOU are applicable through May 26, 2013, unless mutually extended by the parties.


2012 NALC Guide to Route Inspections
The 2012 NALC Guide to Route Inspections (PDF, 6MB) was created to assist shop stewards and branch officers in identifying contractual violations that take place during management’s unilateral six-day route counts and inspections/adjustments, and with filing successful grievances on those violations.

The sections in this guide take you through the inspection in chronological order and provide an easy reference to various provisions and related national settlements that govern route inspections.

There is also a section with detailed descriptions and advice on how to read the various forms, reports and screens used during the route count and inspection process. Once you learn how to read one of our examples, you will be able to understand every one of the same type of form, report, or screen you will ever see.

Note: This is a large file that could take some time to download. Please be patient.


Route Protection Program coverNALC Route Protection Program—
Minor corrections made to chapters

Background information

NALC's Route Protection Program is a comprehensive educational publication explaining route examinations, route adjustments and "minor route adjustments."

A few minor corrections to the text of the three chapters were made, effective May 1, 2006. (See errata in the index of each chapter.) The corrections were printed and mailed to branches in an RPP mailing. They are also available for download below:

  • Chapter One, Route Examination and the Letter Carrier is intended for letter carriers whose routes are scheduled for a formal six day count and inspection. It contains instructions on filling out the Form 1838-C Worksheet during the week of inspection, a brief outline of how management evaluates and adjusts routes, and advice on how to ensure that the results of the evaluation and adjustment are fair and accurate. Chapter 1 (pdf, 3.71 MB)

  • Pocket Handbook coverChapter Two, Route Examination and Adjustment for NALC Representatives provides in-depth information focusing on the adjustment process, and is intended primarily for NALC representatives who will assist and advise carriers through the inspection process. Chapter 2 (pdf, 1.81 MB)

  • Chapter Three, The Minor Route Adjustment Process describes management's use and misuse of the minor adjustment provisions in Section 141 of the M-39 Handbook. Chapter 3 (pdf, 614 KB)

  • The NALC Route Protection Pocket Handbook (Updated 2012) This pocket-sized booklet was created to be used by letter carriers as a quick and convenient reference during the week of route count and inspection. This valuable resource was originally published several years ago. It has been updated for 2012 and is available to NALC members through each NBA office and through the NALC Supply Department. The handbook it is intended for members only and is not available online.

NALC created the Route Protection Program after Postal Service management scuttled a joint labor-mangement task force that was exploring new methods for evaluating letter carrier routes.

About the
Director of City Delivery

NALC's Director of City Delivery is responsible for following issues concerning the structure of letter carrier work—the structure and adjustment of carrier routes and working methods used by carriers in delivering the nation's mail. The Director of City Delivery is Brian Renfroe.

Most information concerning city delivery may be found in the NALC Materials Reference System. See, for example, subject areas "Route Examinations" and "Letter Carrier Duties."

In addition, many of the details of carrier work methods and route adjustments are governed by USPS Handbook M-41, City Delivery Carriers Duties and Responsibilities, and Handbook M-39, Management of Delivery Services. These handbooks, the NALC Route Protection Program and selected national-level settlements concerning city delivery issues are available for download on the Selected City Delivery reference materials page

HOT TOPICS

Previous City Delivery news

Selected City Delivery reference materials

Postal Record articles


Letter Carrier’s Daily Log
At the 2010 National Convention in Anaheim, it was suggested that a daily log be created for letter carriers to use. Previously, the Workhour Workload Report (All Routes) was posted daily under the JARAP 2011 agreement. This report allowed the letter carrier to verify information recorded by management.

After the JARAP 2011 agreement expired, the Letter Carrier's Daily Log (PDF) was created. This form has places to record information such as clock rings, mail volume, auxiliary assistance and other daily information letter carriers have an interest in keeping. The form may be printed out, or information may be typed directly into the form so it can be saved electronically.


CORA Guide for Using COR
This guide was created to take the mystery out of the workings of Carrier Optimal Routing(COR) when it is used to generate route adjustments. NALC representatives are encouraged to read this guide in advance of any proposed COR adjustments.

M-01766


TIME PROJECTION RULES

Projections can not determine letter carriers’ workload

In 2007, the NALC and USPS settled a national-level dispute over management's use of DOIS projections (M-01664) in determining a letter carrier's daily workload. In 2011, the parties further agreed that projections can not determine a letter carrier's daily workload when they settled a national-level dispute that arose for the Greater Indiana District's use of an "office efficiency tool." This settlement (M-01769) is applicable to any other tool/system/program currently being used or developed in the future to project office and/or street time.


Useful documents and forms:

  • M-01750 - LTATS-Weekly Summary Report with Designation and Activity Codes - This report shows work hours transferred from one Designation and Activity Code to another. This report should be reviewed to determine if work hours have been transferred to or from a city carrier assignment.
  • M-01751 - Steward, Standby and Meeting Time Report - This report will show all time recorded under the following MODS operation numbers: 613 (Steward Time), 354 (Standby) and 632 (Meeting Time).
  • M-01752 - Operations Summary Report - Weekly - This report shows the total number of work hours recorded under each MODS operation code in a zip code. To assist in reading this form see M-01754 below.
  • M-01753 - Flash Last Four Weeks Report - This report shows a variety of unit information compared to Same Period Last Year including volumes, work hours by function, sick leave, etc.
  • M-01754 - MODS Operation Numbers Listing - This report provides an explanation of all relevant MODS operation codes.
  • M-01755 - Workhour Workload Report (by Route) - This report shows the work hours, volume and any auxiliary assistance for a particular route over a specified period of time.
  • M-01760 - Instructions for obtaining a 3999 Audit Trail Report - Shows how to transfer a 3999 from the mainframe to the workstation in DOIS, data summary screen, function analysis screen and audit trail report.
  • M-01762 - COR Presentation (PowerPoint) - Joint Power Point presentation on how to use COR.
  • M-01697 is the National Memorandum of Understanding on the Approved FSS Work Methods.
  • M-01694 is the October 22, 2008, National Memorandum of Understanding on the Assignment of City Delivery.
  • M-01691 is the Flat Sequencing System (FSS) NALC/USPS Joint Task Force Report, the NALC FSS Task Force Members' Report, and the USPS FSS Task Force Members' Report.
  • M-01664 - July 30, 2007 - Step IV Resolution. DOIS projections are not the sole determinant of a carriers leaving or return time, or daily workload. As such, the projections cannot be used as the sole basis for corrective action.
  • M-01683 is the renewed (April 29, 2008) city and rural delivery National Memorandum of Understanding, renewing M-01606 below.
  • M-01606 renewed the March 8, 2006 MOU (M-01568) below.
  • M-01568 is the March 8, 2006 Memorandum of Understanding between the USPS and the NALC and the NRLCA regarding the processing of future city/rural disputes.
  • M-01520 are the agreed upon principles in addressing city/rural delivery dispute issues, jointly formulated by the USPS, the NALC and the NRLCA.
  • M-01519 is the City/Rural (dispute) Process Agreement which provides an agreed upon process and guidelines on how the USPS, the NALC, and the NRLCA are to handle disputes over whether deliveries should be assigned to the City Delivery or Rural Delivery craft.

ExcessingA Guide for Understanding Excessing Rules
This guide was created to try to provide an easier way to understand Article 12. The guide breaks Article 12 down into logical “chapters” through the use of an index of events related to withholding/excessing. When you have a withholding/excessing situation, check the index first and it will direct you to the correct information. Click here to download the guide (PDF).


INTERPRETIVE DISPUTES

Article 12 / Excessing

Non-Traditional Full-Time (NTFT) clerks
The 2011 APWU National Agreement created a new category of clerks called non-traditional full-time (NTFT) clerks. Many of these NTFT clerks have a regular schedule of fewer than 40 hours per week. The problem is that management has begun to excess some of these clerks into full-time letter carrier jobs.

On February 22, 2012, the NALC notified the USPS that a case scheduled for regional arbitration out of Westerly, RI, concerning this issue was interpretive. Our position is that the newly created APWU positions are really part-time regular positions. Clerks holding these positions can’t be properly excessed into full-time letter carrier jobs.


Retreat rights
On March 7, 2011, the National Association of Letter Carriers declared that a regular panel arbitration case raised interpretive issues and appealed the matter to the national level pursuant to Article 15, Section 2 of the National Agreement.

The case involves a Grade 1 city letter carrier, who was involuntarily excessed from one installation to another pursuant to Article 12.5.C.5.b (1) of the National Agreement. Accordingly, the letter carrier had retreat rights under Article 12.5.C.5.b (6), which entitles an employee reassigned under subsections b (1) or (2) to be “returned to the first vacancy in the level, in the craft or occupational group in the installation from which reassigned.”

Subsequent to the reassignment of the letter carrier, a letter carrier retired from the original office, thus creating a vacancy. At that point the excessed carrier should have been returned to the original office. Management refused to do so, taking the position that the employee is not entitled to return unless there was an available “residual vacancy." The NALC maintains a position that the employee’s retreat rights are triggered by the “first vacancy” in the level, in the craft or occupational group in the installation from which reassigned.


Other disputes

Caser-Streeter
In November 2011, the USPS implemented Phase I of the caser-streeter program after opting out of our Joint Alternative Route Structure Test. The caser-streeter program is a unilateral test being conducted in numerous office around the country.

Here is how management has designed the routes in their test:

Letter carriers on caser assignments come in and case, pull down, and load up the hampers for two or more routes. They have everything ready to go for before the streeters get to work. The streeters come in and get their accountables, inspect the vehicle, roll the hamper out, load up and go. Then the caser carries a shorter street assignment.

There were 15 sites that made up Phase I of the caser-streeter initiative. These 15 site were offices that were receiving FSS but had not yet received their initial FSS adjustments.

The Reader’s Digest version of the story is that this system doesn’t work in its unilateral one-size-fits all form—big surprise. The casers can’t get the mail ready by the time the streeters get to work and the streeter assignments are grossly overburdened. That’s a recipe for disputes, and dinner is being served buffet-style in the Phase I sites.

Reports indicate that assignments in this system take between 9 and 12 hours to complete on average. (These times are much better than they were a few months ago.)

The Postal Service has since proceeded with implementing Phase II of this test. This second phase is for offices that are not receiving FSS. The service's goal was to have at least one site in each postal district. Many of the same problems that are occurring in the Phase I sites are also occurring in the Phase II sites.

On Sept. 28, 2011, we responded by filing a national-level interpretive dispute on the issue of whether the Postal Service may suspend compliance with the National Agreement under the guise of conducting a “test.” NALC outlined three specific violations in the interpretive dispute:

  • The test redefines the terms and conditions of letter carrier assignments. Article 5 of the National Agreement prohibits management from making unilateral changes to wages, hours and working conditions.
  • Flat Sequencing System (FSS) sites that are included in this test will be unreasonably delayed in the compliance with the memorandum of understanding regarding FSS implementation (M-01643).
  • The route adjustment methods proposed for this test do not comply with the M-39 handbook.

There is also an array of additional contract violations that are not interpretive, as a result of implementation of the caser-streeter concept. In conjunction with your national business agent’s office, we will offer advice and guidance to the local branches involved.


Video recording study
Another battle in which we are currently in the middle is the Postal Service’s unilateral video recording study. This study is where the USPS comes into a post office, chooses a few routes, and films letter carriers from the time they punch in until they leave for the street and from the time they pull back into the parking lot until they punch out to go home.

The Postal Service told us it was going to use this information for bargaining purposes, related to trying to change current office standards used to establish standard office time. President Rolando initiated a national-level grievance to protest this practice.

The national-level grievance states:

The interpretive issue presented is whether the current study is covered by Article 34 of the National Agreement. It is our understanding that the Postal Service’s position is that the study falls outside the scope of Article 34. We disagree. It is the position of the NALC that Article 34 covers the making of any “time or work studies which are to be used as a basis for changing current or instituting new work measurement systems or work or time standards,” even if the Postal Service intends to achieve the new work or time standards through collective bargaining or interest arbitration. Moreover, the conduct of the study thus far fails to comply with the requirements of Article 34. For example, the Postal Service has failed to provide NALC with timely notice of when each office review is to be conducted in sufficient time to allow me, as NALC President, to designate a qualified representative to observe the making of the study, as provided by Article 34, Section B.

In addition, the study involves the use of new methods of gathering and analyzing data, such as the use of video cameras, which themselves have not been the subject of negotiation. This unilateral change in terms and conditions of employment violates Article 5.

Originally, we were notified that the USPS intended to film 400 routes, but it couldn't tell us any specifics in advance about which routes would be filmed. Filming began on Oct. 13, 2011. We were notified that the last day of filming was Feb. 4, 2012. That’s the last we’ve heard on this matter.


FSS

FSS Work Methods
In November 2008, the NALC and the USPS signed a national memorandum of understanding on approved FSS work methods (M-01697). This MOU governs how letter carriers serving park-and-loop or foot deliveries in FSS offices handle additional bundles of mail. The MOU states:

  • City letter carriers serving park-and-loop or foot deliveries will not be required to carry more than three bundles.
  • In order to maintain three bundles on pre-sequenced mail days, letter carriers serving park-and-loop or foot deliveries may only be assigned to either:
    • case residual mail, then collate with FSS mail while in the office (the pre-sequenced bundle must meet the definition of a third bundle under the Interpretive Step agreement for case Q98N-4Q-C 00189552) or,
    • case residual mail, then collate with the pre-sequenced addressed mail during pull down while in the office.
  • There is no change to current work methods for other types of deliveries.
  • When a simplified mailing is carried as a third bundle by city letter carriers serving park-and-loop or foot deliveries, the simplified mailing will be placed on the bottom of the appropriate bundle. In order to maintain three bundles in this circumstance, residual mail and any pre-sequenced mail delivered that day will be collated with the FSS mail.
  • City carrier case configurations will be consistent with requirements in methods handbooks M-39 and M-41. City carriers working in an FSS environment will be consulted before case configuration changes are implemented.

The MOU came as a result of reviewing the final report of the joint FSS task force (M-01691). The report also memorializes each party's FSS perspectives and recommendations, as well as the conclusion of what has been jointly agreed to regarding the FSS environment.


FSS Implementation
In September 2007, the NALC and the USPS signed a national memorandum of understanding on the implementation of FSS (M-01643). This MOU established two things.

  1. Once FSS is fully implemented in a delivery unit, management will determine the methods to estimate impact in a delivery unit and make route adjustments accordingly.
  2. Sixty days after implementing route adjustments for FSS, the local parties will review the adjustments to ensure that routes are as near 8 hours as possible. This 60-day period will not count toward the special route inspection process (Section 271, Handbook M-39; Section 918, Handbook M-41). If either party determines that the route(s) is (are) not properly adjusted, then the route(s) will be adjusted In accordance with the provisions of Handbook M-39 or, if applicable, a locally agreed upon adjustment formula.

The terms of this memorandum were effective immediately and continue through all phases of Flats Sequencing System (FSS) implementation.

For a detailed explanation on your rights in and the procedures of adjusting routes in accordance with the provisions of Handbook M-39, see the NALC's Route Protection Program.


FSS Phase 2
Currently, the USPS is testing a smaller machine for possible use in a second phase of FSS. This test is being conducted in Lancaster, PA.


POSTAL RECORD COLUMNS

The Director of City Delivery writes a column in NALC's monthly magazine, The Postal Record, that covers a wide range of issues.

Note: Many City Delivery columns refer directly to that month’s Contract Talk column.
Click here to go to Contract Talk.

2014

January: More MOUs and a few resolutions

March: M-01824 implementation—alternate dispute resolution (ADR) process

April: New scanners on the way, and more

May: Safety and service

June: M-01834 – MOU Re: Full-time Regular Opportunities – City Letter Carrier Craft

2013

December: Looking back at 2013

November: Task force updates

October: New MOU Re: Residual Vacancies—City Letter Carrier Craft

September: How should residual vacancies be filled?

August: Task force and scanner/cell phone updates

July: Das award implementation—task forces

June: New cell phone attachment to scanner

May: Carrier Academy

April: Das award implementation continues; new MOU on filling vacancies

March: Implementation of the Das award begins

January: New Year’s resolutions

2012

December: Implementation of the TE/PTF conversion MOU, Part 2

November: Implementation of the PTF conversion MOU—M-01797

October: Help us help you

August: New deliveries update

July: Following the route inspection/adjustment process

June: We Are Ready

May: Backward thinking

April: JARAP 2011...and what about JARAP 2012?

March: Update on a few interpretive disputes

January: New year’s resolutions time again

2011

December: What’s in the news?

November: Here we go again

October: Bad form

September: JARAP 2011 update and adjustment review process

August: Article 12—Withholding and excessing update

July: Recipe to pursue fairly adjusted routes

June: JARAP 2011 and FSS route adjustment update

May: Delivery Unit Optimization and related MOUs

April: Flats Sequencing System (FSS) implementation

March: Simplified address mail

January: New year's resolutions

2010

December: It's been fun

November: Fighting deception—the carrier expectation game

September-October: PTFs and withholding

July: It makes me wonder

June: Joint Alternate Route Adjustment Process

May: Parallel dimension

April: Joint route adjustment process

March: Brain surgery and the hot air pump

January: Mind reading

2009

December: MIARAP--your rap

November: Knowledge is power

October: MIARAP concerns

September: Why can't we all just get along?

August: Just keep it simple, stupid...

July: Happy handicapping!

June: Another world

May: Challenges

April: The never-ending story

March: No one's got a corner on brains

January: Son of 'ambassadors'?

2008

November: Challenges

October: Which way do I go, George...

August/September: The route to fair route adjustments

July: 'It's alive, alive...'

June: Perspective

May: Supervisor responsibilities

April: Responsibility and politics

March: Little things mean a lot

January: FSS is here

2007

December: Know your adversary and know yourself

November: Is there enlightenment at the end of the tunnel?

October: The DOIS settlement

September: What a difference a month makes

August: Just tell me the rules

July: Operational window or window dressing?

June: Like two knights passing in a ship

May: Did anyone see that coming?

April: Harassment

March: The union team in the workplace

January: How ya going to be today?

2006

December: Change

November: 8

Sept./Oct.: Update your Route Inspection Kit CD

August: Route Inspection Kit

July: R.I.G.

June: Never say never

May: You decide

April: Ambassadors

March: Base Data Verification Form

January: JCAM 2005

2005

December: Step up

November: New scanners and services

October: City Delivery workshop

September: Delivery Force Knowledge

August: Settlements

July: RPP-other routes / cutting down forward delays

June: City Delivery update

May: Minor misuse

April: Carrier Academies

March: Route Protection Program

January: The Dark Side

   
 
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