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    Updated August 29, 2008    
    
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City Delivery
 
Letter Carriers Routes and Work Methods
  Selected City Delivery Reference Materials
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  February 29, 2008
NALC Route Inspection Kit now available for Vista
  Top

In order for the Route Inspection Kit to work properly on Window's Vista you need to run a new installation program. This installation includes all patches incorporated into prior editions. This program is NOT intended to run on non-Vista machines. This is a full installation NOT a patch, and is 9.6 MB in size.

When you start the Route Inspection Kit from the icon on your desktop, you must RIGHT click on the program icon and select “Run as Administrator” from the menu which appears. You should ALLOW the program to run when asked by Vista. Once installed and being run with administrator rights, the program will perform as it has on the other Windows operating systems. Files may be freely exported and imported between Vista and non-Vista versions of the Windows operating system.

Note, if there are any future patches to the program, they will be available in two forms, one for Vista machines, and one for all other operating systems.

DOWNLOAD VISTA INSTALL PROGRAM HERE

 
   
  April 4, 2007
Pre-Arbitration settlement on juristiction of PS Form 3883
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M-01608 is a pre-arbitration settlement on a case out of Buffalo, New York, which was recently pre-arbitrated prior to National Level Arbitration. The case was remanded to Step B of the grievance-arbitration procedure for further processing. The case deals with the jurisdiction [clerks vs. city letter carriers] over the generation of PS Form 3883. NALC alleges a past practice existed where letter carriers had exclusively generated this form [See M-41, Sections 335.11, b and c, and 335.15]. The office was issued scanners which allowed the user to scan articles into a computer generated form, Form 3883-A. Such work was assigned to clerks, resulting in this dispute. The agreement indicates that changing the manual form to an electronic version cannot be the sole reason for altering a past practice.

 
   
  March 28, 2007
New MOU on appealing Rural/City delivery disputes
  Top

MRS M-01606 is a new National Memorandum of Understanding, providing directions on appealing Rural/City Delivery Disputes through the Grievance-Arbitration Procedure. This new Memorandum serves to extend the previous memorandum [MRS M-01568].

 
   
  September 27, 2006
Route Protection Branch Mailing Completed
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Each NALC branch has now been sent a copy of the Route Inspection Kit CD, as well as a copy of the 2006 Contract CD. Also enclosed with that mailing were hard copies of the corrected pages for Chapters 1, 2, and 3 of the Route Protection Program, which were made to the online chapters in May 2006. The online pages indicate the date of the correction at the bottom of the page.

 
   
  August 24, 2006
Update your NALC Route Inspection Kit
  Top
Latest RIK patch:
Version 1.2.25 (Dated Dec. 1, 2006)

This version features an enhanced “Synch Keys” option under the tools menu. If you receive an error (1884/Uniqueness of index violated) when trying to save data, use the new version of the Synch Keys option to correct the problem.

As of the September 1 update:
You can determine if you need to update by clicking on "Help" in the top menu of the program installed on your computer and then on "About Route Insp Kit."  The screen which comes up will show you the issue date of the program, and the version number.  If the issue date above is more recent than the date shown on in the program information, you should update. If your version doesn't have the "About..." function, please install the patch above.

Each delegate to the national convention in Las Vegas was provided with a new NALC Route Inspection Kit CD. Additionally, we are in the process of sending the CD to each NALC Branch. As discussed in the CAU/City Delivery workshops at the convention, it is important to regularly visit this site and download the latest version so that you have the most recent enhancements to the program.

Once the 2.15 mb file is downloaded to your machine, start the installation by double clicking on it in Windows.  This update will only work if you have previously installed the Route Inspection Kit CD.

 
   
  August 4, 2006
NALC Route Inspection Kit
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The NALC Route Inspection Kit (RIK) is a new computer program developed as a supplement to the NALC Route Protection Program to assist officers, stewards, and other NALC members with monitoring route inspection data. The program will prompt the user to enter route inspection data from the PS Forms 1838-C, 1840-B, 3996, & 3999, and it will then generate the properly calculated PS Forms 1838 and 1840. The program features an extensive help index, links to the RPP, and a grievance checklist.

We will distribute a copy of the Route Inspection Kit CD to each delegate at the national convention in Las Vegas. Additionally, we will send a CD to each NALC branch shortly after we return from the convention.

 
   
  May 11, 2006
Multiple Days of Inspection MOU Extended
  Top

President Young has signed a Memorandum of Understanding with the Postal Service (M-01571) which extends the terms of the previous MOU on 'multiple days of inspection'. During a six day route count and inspection, the MOU allows management up to three 'days of inspection', but limits them to only one day of completing PS Form 1838-C. Additionally, when two or three PS Forms 3999 are completed, the MOU dictates which PS Form 3999 will be used to transfer territory when adjusting routes. The terms of the new MOU are applicable through May 26, 2007 unless mutually extended by the parties.

 
   
  May 1, 2006
NALC Route Protection Program—
Minor corrections made to chapters
     Background Info
     
  Top
Route Protection Program cover

NALC's Route Protection Program is a comprehensive educational publication explaining route examinations, route adjustments and "minor route adjustments."

A few minor corrections to the text of the three chapters have been made, effective May 1, 2006. (See errata in the index of each chapter.) The corrections will be printed and mailed to branches in a future RPP mailing. They are also available for download here.

  • Chapter One, Route Examination and the Letter Carrier is intended for letter carriers whose routes are scheduled for a formal six day count and inspection. It contains instructions on filling out the Form 1838-C Worksheet during the week of inspection, a brief outline of how management evaluates and adjusts routes, and advice on how to ensure that the results of the evaluation and adjustment are fair and accurate. Chapter 1 (pdf, 3.71 MB)

  • Chapter Two, Route Examination and Adjustment for NALC Representatives provides in-depth information focusing on the adjustment process, and is intended primarily for NALC representatives who will assist and advise carriers through the inspection process. Chapter 2 (pdf, 1.81 MB)
    Pocket Handbook cover
  • Chapter Three, The Minor Route Adjustment Process describes management's use and misuse of the minor adjustment provisions in Section 141 of the M-39 Handbook. Chapter 3 (pdf, 614 KB)

  • The NALC Route Protection Program Pocket Handbook is a separate, pocket-sized booklet to be used by carriers as a quick and convenient reference during the week of count and inspection. NALC has mailed a copy of the Handbook to every letter carrier who is a member of NALC. The handbook it is intended for members only and is not available online.

NALC created the Route Protection Program after Postal Service management scuttled a joint labor-mangement task force that was exploring new methods for evaluating letter carrier routes.

   
  March 15, 2006
Memorandum On New City/Rural Disputes
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The National Association of Letter Carriers, the National Rural Letter Carriers Association, and the Postal Service have entered into a Memorandum of Understanding (M-01568) regarding the processing of new city/rural grievances.

Any settlements at Step A (city) or Step 1 or 2 (rural) that would result in the reassignment or assignment of deliveries require the agreement of authorized representatives of all three parties at that level.

Additionally, if a grievance is appealed to Step B (city) or Step 3 (rural), the representatives at that level will ensure the file is properly developed and documented, and forward the file along with their supported recommendations to the national level for review by the national city/rural committee.

The memorandum will expire in one year if not extended by the parties.

 
   
  March 15, 2006
Delivery Redesign Cases Resolved
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The parties at the national level have entered into an agreement which resolves the 186 delivery redesign grievances which were being held at the headquarters level. (M-01567) The data collection and testing conducted by the Postal Service during this initiative did not result in any changes to current work measurement systems or work or time standards. The parties agreed that a test conducted pursuant to Article 34 does not modify provisions of the National Agreement, including handbooks, manuals and published regulations incorporated through Article 19, beyond the scope of the new work measurement system or work or time standard being tested. The parties agreed that Article 8 was not amended or modified during the testing, and subsequently all delivery redesign cases involving Article 8 violations were remanded to the appropriate Step B teams through the National Business Agents to be resolved by applying the relevant provisions of Article 8 to the facts of each case.

 
 
  February 17, 2006
2005 JCAM
Top

The new 2005 Joint Contract Administration Manual (JCAM) has been mailed to each NALC branch, and is also being mailed to each USPS delivery unit for use by shop stewards and supervisors. The 2005 JCAM was printed as a completely new manual, rather than as a transmittal letter with inserts as was done in 2004. While there aren’t many major changes or additions to the interpretive material, a new printing was needed because of the many rewrites, typographical corrections, and grammatical and formatting changes. The major changes to the material are summarized in a ‘JCAM Changes’ attachment to the cover letter mailed to each NALC Branch and included with the NALC website copy. Please note that there are four corrections to the ‘JCAM Changes’ pages. The referenced change on page 8-16 is actually on page 8-17, 8-20 is on 8-21, 8-23 is on 8-24, and 17-2 is on 17-3. click here to go to the new 2005 JCAM

 
   
  January 31, 2006
Interpretive Step Dispute Initiated by NALC on S-999 Mail
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President Young has initiated an interpretive step dispute with the Postal Service on the recording of the handling of S-999 mail during a route count and inspection. It is the position of the NALC that the S-999 mail should be handled and recorded in section 1 of the PS Form 1838-C pursuant to the handbook instructions for letter size mail. In the grievance arising out of the Cadillac Michigan installation, local management recorded the time on line 21.

 
   
  January 20, 2006
DOIS Base Data Verification Form
  Top During recent discussions on one of the many issues in the national level grievance on DOIS, the Postal Service assured the NALC that the base data in the DOIS system is derived from route counts and inspections and will only be changed pursuant to subsequent counts and inspections.

In order to ensure that this is the case, President Young is asking each shop steward to request the latest DOIS ‘Route Base Information Report’ and the latest PS Form 1840 for each route in order to complete a ‘Base Data Verification Form’ provided by your National Business Agent.

The form and the instructions for completion of the form are available for your use. You can either use this form (102 Kb) to print and fill out by hand, or use this form (3.7 Mb) with text fields that you can type your entries into. Once either form is complete, please mail the completed form to the attention of Director of City Delivery Fred Rolando at NALC Headquarters, as was requested in the January 13, 2006 NALC Bulletin.

 
   
  December 22 , 2005
New Scanners
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The Postal Service is planning to begin deployment of new scanners for letter carriers in May of 2006. The new scanners are called Intelligent Mail Devices. Several letter carriers were involved in the testing and provided input into the design of the new devices.

The new IMDs weigh about three ounces more that the current scanners, and have a larger screen. The new device will take a digital picture of the customer’s signature, prompted by a barcode situated below the signature block on the PS Form 3849. The new scanner will have the ability to scan at any angle. The device itself has a full alphabet keyboard, an adjustable hand strap, and additional large scan buttons on either side.

The Postal Service is planning to conduct performance, engineering, and field testing between January and April, with plans to begin deployment to letter carriers in May in the Capital Metro Area. Nationwide deployment would follow and take 6-12 months.

We were advised that stand-up talks are being developed for letter carriers in advance of the deployment, and that each letter carrier will receive about one hour of end-user training when the devices arrive. Additionally, each route will be assigned a user guide, and each letter carrier will be provided with a pocket card as a quick reference to the scanner functions.

 
   
  December 22 , 2005
New Service Endorsement
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The Postal Service has initiated a new service endorsement known as Parcel Select Hold for Pickup. The endorsement is designed for shippers of high-value and heavyweight parcels. Using this endorsement, the sender drop ships the parcels to a designated postal facility where the parcel is then picked up by the addressee within 10 days. The Postal Service is currently testing the service with the Dell company only.

The shipper contacts the customer 4-7 days before sending the parcels, and another call to the customer is generated automatically when the items are scanned upon arrival at the postal facility. If the packages have not been picked up within three days, a notice is delivered to the customer by the letter carrier. The shipper will call the customer again after 7 days, and if still not picked up after 10 days, the parcels are returned to the sender.

If a customer decides to have the package delivered instead, they must pick up the parcel, take it to the retail window, and pay the postage for delivery to their address.

 
   
  January 28, 2005
New Training Program
for Newly Hired City Letter Carriers
 

NALC and the Postal Service have jointly developed a new Standard Training Program for City Letter Carriers to be used to train newly hired letter carriers in Carrier Academies. Four city letter carrier classroom instructors in each Area have received the training necessary to now provide training to all the city letter carrier classroom instructors in the country.

The training for newly hired letter carriers will consist of three days of classroom training, followed by three days of ‘on-the-job training’ by On-the-Job Instructors (OJIs) in the station where the new carrier is assigned. OJIs who will be training new carriers will receive training on the classroom material provided to the new carrier.

Management will select the Classroom Instructors and the On-the Job Instructors from a list of candidates provided by and agreed upon by the NALC National Business Agent and the USPS District Manager. The national parties have tasked the National Business Agents and the Area Vice-Presidents with ensuring that local instructors are selected and trained.

 
  About the Director of City Delivery
   
 
 

NALC's Director of City Delivery is responsible for following issues concerning the structure of letter carrier work—the structure and adjustment of carrier routes and working methods used by carriers in delivering the nation's mail. The current Director of City Delivery is Dale P. Hart.

Most information concerning city delivery may be found in the NALC Materials Reference System. See, for example, subject areas "Route Examinations" and "Letter Carrier Duties."

In addition, many of the details of carrier work methods and route adjustments are governed by USPS Handbooks M-41, City Delivery Carriers Duties and Responsibilities, and M-39, Management of Delivery Services. These handbooks, the NALC Route Protection Program and selected national-level settlements concerning city delivery issues are available for download on the Selected City Delivery Reference Materials webpage

 

Postal Record articles

The Director of City Delivery writes a column in NALC's monthly magazine, the Postal Record, that covers a wide range of issues.

These informative articles can be viewed using Adobe Reader. Click here for instructions for obtaining the free Adobe Reader and for viewing and downloading the files.

 
 
 
August/September 2008 - The route to fair route adjustments
July 2008 - 'It's alive, alive...'
June 2008 - Perspective
May 2008 - Supervisor responsibilities
April 2008 - Responsibility and politics
March 2008 - Little things mean a lot
January 2008 - FSS is here
 
December 2007 - Know your adversary and know yourself
November 2007 - Is there enlightenment at the end of the tunnel?
October 2007 - The DOIS settlement
September 2007 - What a difference a month makes
August 2007 - Just tell me the rules
July 2007 - Operational window or window dressing?
June 2007 - Like two knights passing in a ship
May 2007 - Did anyone see that coming?
April 2007 - Harassment
March 2007 - The union team in the workplace
January 2007 - How ya going to be today?
 
December 2006 - Change
November 2006 - 8
Sept./Oct. 2006 - Update your Route Inspection Kit CD
August 2006 - Route Inspection Kit
July 2006 - R.I.G.
June 2006 - Never say never
May 2006 - You decide
April 2006 - Ambassadors
March 2006 - Base Data Verification Form
January 2006 - JCAM 2005
 
December 2005 - Step up
November 2005 - New scanners and services
October 2005 - City Delivery workshop
September 2005 - Delivery Force Knowledge
August 2005 - Settlements
July 2005 - RPP-other routes / cutting down forward delays
June 2005 - City Delivery update
May 2005 - Minor misuse
April 2005 - Carrier Academies
March 2005 - Route Protection Program
January 2005 - The Dark Side
 
 
 
 
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