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    January 10, 2007      
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Coventry Health Care Resources

24-Hour Nurse Line

You may call a registered nurse at 1-800-622-NALC (6252) 24 hours a day, 7 days a week to discuss your health concerns and treatment options. This service is provided by our preferred provider organization (PPO)—Coventry Health Care. Their professional nursing staff will refer patients to appropriate levels of care and help locate network providers.

Healthwise® Knowlegebase

The Healthwise® Knowledgebase is a resource tool for information about illnesses, medications, medical tests and specific medical conditions. The site offers over 5,000 medical topics for you to choose from.

Coventry Health Care Hospital Comparison Tool

This resource tool allows you to compare Coventry Health Care PPO hospitals by diagnosis or procedure. The tool compares network hospitals in a designated area based on statistics such as number of patients treated per year, costs and average length of stay. This information will allow you to make informed health care decisions. NOTE: This tool is provided for the use of NALC Health Benefit Plan members only.

Coventry Health Care Provider Directory

To locate a PPO Provider or Hospital, or to confirm that your provider continues to participate in our PPO network call 1-800-622-NALC (6252) or visit the Coventry Health Care Online Provider Directory.