pharmacy benefit manager, CVS/Caremark, is a leader in the healthcare
industry. The NALC CareSelect Network is a large nationwide network that offers 68,000 retail pharmacies which includes over 18,000 NALC Preferred retail pharmacies. The NALC CareSelect Network includes most large retail chain drug stores.
personal service, you can call CVS/Caremark directly 24 hours-a-day,
7 days-a-week at 1-800-933-NALC (6252),
or 1-800-231-4403 when using
a TTY line. Network providers can be identified through our network
provider CD or our website.
locate an NALC CareSelect Network pharmacy near you, find
the latest information about health conditions and prescription
or access your personal prescription and benefit information
. . . visit the CVS/Caremark
initial visit will require you to setup a user id and password
if you wish to access personal information.
Using The Retail Program
choose a network retail pharmacy:
- First ask your doctor
to write a prescription for up to a 30-day supply.
- Take your prescription
to an NALC Preferred Network or NALC CareSelect Network Retail Pharmacy.
- Present your NALC
- Verify that the pharmacist
has accurate information about you and your covered dependents.
- Pay the appropriate
Using The Mail Order
Your Mail Order Program
is a convenient and cost-effective way for you to order up to a
90-day supply of maintenance or long-term medication for direct
delivery to your home or, you may purchase up to a 90-day supply (84-day minimum) of covered drugs and supplies at a CVS/Caremark Pharmacy or Longs Drugs through our Maintenance Choice Program. Just pay the appropriate copayment for each covered
generic, Formulary Brand or Non-formulary Brand drug. Follow this easy step-by-step procedure.
1. For new maintenance
medications, ask your doctor to write two prescriptions:
- one, for up to a
90-day supply plus refills, to be ordered through the Mail Order
Program or our Maintenance Choice Program
- the other, for no more
than a 30-day supply plus one refill, to be filled immediately
at an NALC CareSelect Network Pharmacy while you wait
for your order from the Mail Order Program
2. Complete the patient
profile/order form. Enclose your original prescription(s) and the
appropriate payment for each drug being ordered and mail to:
Prescription Drug Program
P.O. Box 94467
Palatine, IL 60094-4467
- Your payment is payable
by check, money order or credit card. For credit card payments,
simply include your Visa, Discover, MasterCard, or American Express
number and expiration date in the space provided on the patient
- You will receive a
new patient profile/order form and pre-addressed envelope with