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    November 7, 2013      



OptumHealthSM Behavioral Solutions

OptumHealthSM Behavioral Solutions is a nationally recognized leader specializing in providing behavioral health care and substance abuse services. The OptumHealthSM Behavioral Solutions network consists of:

  • Over 7,000 facilities nationwide
  • Over 120,000 clinicians

You use a network provider to receive the In-Network Benefit. See the official plan brochure for benefit information and a listing of what care needs to be preauthorized/precertified.


To locate a network provider and to precertify your care

Call 1-877-468-1016
24 hours a day, 7 days a week

This toll-free number gets you right to OptumHealthSM Behavioral Solutions dedicated Customer Services Department, which is staffed with professionals who can give you immediate, confidential assistance.

You may also use OptumHealthSM Behavioral Solutions Online Provider Locator to locate a network provider.


Solutions for Caregivers - this program provides expert assistance from a Care Advocate to members or spouses that care for an elderly relative or disabled dependent. Learn more about our Solutions for Caregivers.