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    Updated January 30, 2008    
    
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The U.S. Postal Service
is self-sufficient
 
 
 
 
Americans pay less: Postage remains stable...

...and the elimination of taxpayer subsidies has saved billions
The total cost of mailing letters—for ratepayers and taxpayers combined—has fallen by about 20% since 1971
Taxpayers covered 23.3% of postal costs in 1971. A subsidy of that level in 2007 would have been approximately $16.9 billion. But direct subsidies to the USPS were phased out between 1972 and 1982. Today the USPS is funded entirely by revenues from postage.
The Postal Service is self-sufficient
Financial Results
(cumulative in $billions)
Post Office Department
1942-1971
United States Postal Service
1972-2007
Revenue
$90
$1,463.7
Expense
$109
$1,464.3
Deficit
($19)
($0.6)
Revenue/Expense
82.6%
100.0%
 
Note: The USPS is organized to operate as a non-profit enterprise. Historically, its financial mandate has been to break even over time. It has largely achieved that mandate since its cumulative income amounts to less than one percent of costs. However, the Postal Accountability and Enhancement Act of 2006 allows the Postal Service to retain revenues.
 
The Postal Service provides high-quality service
Customer Satisfaction
  Service rated excellent, very good or good 92%
     
On-Time Delivery Performance
  Percentage of overnight First-Class Mail delivered on time: 96%
  Percentage of Two-Day First-Class Mail delivered on time: 94%
  Percentage of Three-Day First-Class Mail delivered on time: 93%
     
Public Opinion
  In a survey of public perception of government agencies, these came out on top:  
 
AGENCY
FAVORABLE RATING
1. U.S. Postal Service
83%
2. National Park Service
79%
3. U.S. Forest Service
75%
4. Centers for Disease Control and Prevention
72%
5. Federal Bureau of Investigation
65%
6. NASA
65%
7. Census Bureau
63%
8. Food and Drug Administration
63%
9. National Institutes of Health
63%
10. Federal Aviation Administration
60%
SOURCE: GfK Roper Consulting, based on interviews with 2,002 adults in August and September 2007, via The Washington Post.
 
Postal employees have earned their pay and benefits
PFY 1972-2007

Labor productivity measured by Bureau of Labor Statistics for years 1972-2000; USPS TFP estimates for 2001-2007.

Straight-time wages adjusted for inflation as measured by the Consumer Price Index (CPI).

Compensation (total wages and benefits per total work hour) adjusted for inflation using the CPI.

 
Postal and Consumer Price Inflation Compared
1972-2007
Source: Bureau of Labor Statistics

PPI-USPS = Producer Price Index for all USPS services.

CPI = Consumer Price Index. CPI-All Items is the total index; CPI-Services is services subindex.
To more USPS facts
  © National Association of Letter Carriers, AFL-CIO