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Questions and Answers—2011 USPS/NALC National Agreement

This jointly-developed document (M-01833) provides the updated mutual understanding of the national parties on issues related to 2011-2016 NALC-USPS National Agreement. It is separated in two sections: the first concerns city carrier assistants (CCAs) and the second section addresses other contractual provisions. This document fully replaces the May 22, 2013, Questions and Answers, 2011 USPS/NALC National Agreement (M-01819). New questions and responses are identified by underscoring. This document may be updated if agreement is reached on additional matters concerning the collective-bargaining agreement.