Workplace issues
City Delivery

Christopher Jackson
Director of City Delivery
Christopher Jackson was reelected director of city delivery by acclamation in 2022 at the 72nd Biennial Convention in Chicago. Full bio
11 additional installations added to all-career model
NALC and USPS have agreed to additional memorandums of agreement (M-01988) providing for another 11 installations added to the all-career city letter carrier workforce model.
Customer Connect has been upgraded
In July, city letter carriers were able to begin entering their own customer connect leads and receiving feedback on their submitted leads through the Mobile Delivery Device (MDD), when they are on street mode under option “U”.
Eight additional installations to convert CCAs to career status and directly hire career letter carriers
On Aug. 31, NALC and USPS signed another memorandum of agreement which provides for an additional eight installations in which the Postal Service will convert all city carrier assistants to part-time flexible (PTF) career status.
Sixth contract COLA set at $2,455
The sixth regular cost-of-living adjustment (COLA) for career letter carriers under the 2019-2023 National Agreement is $2,455 annually following the release of the July Consumer Price Index.
NALC and USPS agree to convert CCAs to career status and directly hire career letter carriers in 43 more installations
NALC and USPS have signed three memorandums of agreement which provide for an additional 43 installations in which the Postal Service will convert all city carrier assistants to part-time flexible (PTF) career status.
NALC and the Postal Service have agreed to an alternate route evaluation and adjustment process
NALC and the Postal Service have agreed to several memorandums of understanding (MOUs) to establish an alternate route evaluation and adjustment process for the remainder of 2022 and all of 2023.
PTF Step AA Interpretive Dispute Settled
The settlement upholds NALC’s position.
March 2022 JCAM is now available
All previous versions of the JCAM should be replaced with the March 2022 version.
Maximum Annual Leave Carryover Amount of 520 Hours Extended into Leave Year 2023
The NALC and the Postal Service have agreed to a memorandum of understanding (M-01979) that increases the maximum allowable annual leave carryover amounts outlined in the Employee and Labor Relations Manual (ELM).
Several COVID-19 Related MOUs Extended
By joint agreement (M-01976), several COVID-19 related memorandums of understanding have been further extended through May 6, 2022.
New COVID-19 guide available
To help letter carriers navigate the COVID-19 pandemic, a new COVID-19 guide that includes current tools and procedures is now available.
Updated 2022 Letter Carrier Resource Guide is on its way!
NALC is creating a new and updated guide for city carriers at any stage of their career.
Several COVID-19 related MOUs extended until February 2022
By joint agreement (M-01969), several COVID-19 related memorandums of understanding have been further extended through Feb. 11, 2022.