Workplace issues

USPS Handbooks and Manuals

Cautions on the use of USPS publications

NALC contract enforcers know that portions of USPS handbooks, manuals and other regulations that directly relate to wages, hours or working conditions are effectively incorporated into the National Agreement through Article 19. NALC has obtained electronic versions of important USPS manuals and handbooks directly from Postal Service headquarters. In addition, USPS has made certain publications available online.

However:

Most materials are in PDF format, although some are compressed archives (commonly called “zip files”) containing multiple documents.

M-39, M-41, ELM, ASM, POM

Handbook M-41: City Delivery Carriers Duties and Responsibilities, March 1998. PDF
• Revisions to the M-41 after April 5, 2001. PDF

Handbook M-39, Management of Delivery Services, March 1998. PDF
• Revisions to the M-39 after March 18, 2004. PDF

Employee and Labor Relations Manual (ELM), Issue 41, September 2016. HTML | ZIP

Administrative Support Manual (ASM) Issue 13, July 1999.
—updated with Postal Bulletin revisions through December 2015 PDF

Postal Operations Manual (POM), Issue 9, July 2002.
—updated with Postal Bulletin revisions through July 2016 PDF

More USPS handbooks

AS 353, Guide to Privacy and the Freedom of Information Act, March 2016 PDF
AS 504, Space Requirements, July 1999. PDF (Table of Contents) | ZIP
AS 805, Information Security, May 2015 PDF
AS 805-C, Information Security for General Users, October 2015 PDF

DMM, Mailing Standards of the United States Postal Service, Domestic Mail Manual, Nov. 7, 2016 PDF

DM-103, Official Mail, February 1998. Updated with revisions through December 9, 2004. PDF
DM-901, Registered Mail, April 2010. PDF

EL-307, Reasonable Accommodation—An Interactive Process, October 2008 PDF
EL-312, Employment and Placement, November 2015 PDF
EL-350, Establishing Nonbargaining Requirements, November 1989. PDF
EL-505, Injury Compensation, January 2015. PDF
EL-801, June 2008 Supervisor's Safety Handbook with revisions through May 1, 2014 PDF
EL-802, Executive's and Manager's Safety Compliance Guide, June 2009. PDF
EL-804, Safe Driver Program, June 2013. PDF
EL-809, Guidelines for Area/Local Joint Labor-Management Safety and Health Committees, November 2013. PDF
EL-809T, Area/Local Joint Labor-Management Safety and Health Committee Training, April 2001. PDF
EL-812, Hazardous Materials and Spill Response, March 2001. PDF
EL-814, Postal Employee's Guide to Safety, November 2013. PDF
EL-921, Supervisor’s Guide to Handling Grievances, April 2015 PDF

F-1, Post Office Accounting Procedures, January 2015 PDF
F-15, Travel and Relocation, September 2015 PDF
F-15-C, Relocation Policy—Bargaining Employees, January 2016 PDF
F-18, Payroll Journal Guide, January 2014 PDF
F-21, Time and Attendance, August 2009. PDF
F-401, Supervisor's Guide to Scheduling and Premium Pay, August 2000. PDF

M-32, Management Operating Data System (MODS), March 2009. PDF

SP-1, Highway Contract Routes—Contract Delivery Service, July 2013. PDF

PO-610, Signature Capture and Electronic Record Management: Manager's Guide to Standard Operating Procedures, November 2014 PDF
PO-701, Fleet Management, March 1991. Updated with Postal Bulletin revisions through October 23, 2008. PDF

USPS Management Instructions

MI AS-310-2013-6, Management of Policy and Procedure Information, June 26, 2013. PDF
MI AS-340-2004-1, How to Communicate with Headquarters Employees, February 20, 2004. PDF
MI AS-350-2007-1, Computer Matching Programs, January 2007 PDF

MI EL-430-2015-4, Back Pay. PDF
MI EL-510-2003-2, Annual Leave Sharing Program, October 30, 2003. PDF
MI EL-520-91-2, FEHB: Temporary Continuation of Coverage, March 27, 1991. PDF
MI EL-520-2008-1 Health Benefits and Life Insurance Coverage During Military Service, January 1, 2008. PDF
MI EL-650-2014-2, Representation of Postal Service Employees in Administrative Proceedings, February 2014 PDF
MI-EL-670-2013-6, Providing Communication Accommodations to Employees and Applicants Who Are Deaf or Hard of Hearing PDF
MI EL-810-2006-3, Response to Hazardous Materials Releases, March 2006 PDF
MI EL-810-2016-1, Hazard Communication Programs PDF
MI EL-860-98-2, Employee Medical Records, May 15, 1998. PDF
MI EL-860-2000-7, Fitness for Duty Examinations, September 28, 2000. PDF

MI FM-640-2014-4, Government-Issued, Individually Billed Travel Charge Cards, July 2014. PDF

USPS memorandum of policy

COO-10-25-2001, Collection of Employee Data, October 25, 2001. PDF

USPS publications

PUB 18, Manager's Guide to Understanding Affirmative Action, June 1996. PDF
PUB 32, Glossary of Postal Terms, July 2013. PDF
PUB 45, Achieving a Violence-Free Workplace Together, June 2009. PDF
PUB 52, Hazardous, Restricted, and Perishable Mail, March 2016 PDF
PUB 60, A Great Place to Work, February 1999. PDF
PUB 60-A, Test 473 Orientation Guide for Major Entry-Level Jobs, November 2004. PDF
PUB 60-B, A Great Place to Work for City Carriers, October 1999. PDF
PUB 94, Redress—Conflict Resolution that Works, September 2008. PDF
PUB 107, Crisis Management for Violent Incidents, May 1997. PDF
PUB 108, Threat Assessment Team Guide, May 2015. PDF
PUB 164, Compensation, Relocation Benefits, and Reinstatement Policies for Career Employees, June 2008. PDF
PUB 174, How to Avoid Dog Bites,September 2008. PDF
PUB 308, Know Your Rights: A Guide for Victims and Witnesses of Crime, September 2016 PDF
PUB 316, Reasonable Accommodation in the USPS, November 2005. PDF
PUB 317, Manager's Guide to Reasonable Accommodation, September 2003. PDF
PUB 339, You Are Your Most Important Delivery, May 2014 PDF
PUB 518, EAP Supervisor's Guide, August 2011. PDF
PUB 519, Employee Assistance Program—Information and Services, August 2011. PDF
PUB 521, EAP Wallet Cards Template, April 2011 PDF
PUB 542, Understanding The Private Express Statutes, June 2014 PDF
PUB 550, For the Record: Employee Guide to The Freedom of Information Act and The Privacy Act, August 2008 PDF
PUB 552, Manager's Guide to Understanding Sexual Harassment, March 2010. PDF
PUB 553, Employee's Guide to Understanding Sexual Harassment, March 2015. PDF

USPS posters

POS 138, Keep the Mail Safe, August 2014 PDF

Postal Service policy on workplace harassment

On March 10, 2015, the Postal Service reissued its policy on workplace harassment (see the March 19, 2015, Postal Bulletin).

This policy reaffirms the Postal Service’s commitment to providing a work environment free of harassment, and it supersedes MOP HR-06-10-2014.

Click here to view the updated police (PDF).

Links to other online resources—USPS and more

Family and Medical Leave Act:

  • FMLA at U.S. Department of Labor: The Department of Labor’s FMLA website has a wealth of useful information and links to advice, the latest regulations and more.

Labor law and arbitration: