Workplace issues

Workroom floor issues

Clock Ring Discrepancies

The NALC Guide to Identifying Intentional False Editing of Clock Rings was created to assist union representatives when investigating grievances concerning clock ring edits that impact letter carriers’ pay.  The guide provides instruction on reading the TACS Employee Everything Report, examples of improperly edited clock rings, and includes a grievance starter to help build successful case files.  

The NALC has also created the NALC Work Hour Tracker, which is a tool for letter carriers to make sure they are being paid properly for the hours they work. 

The Tracker contains: 

The NALC Work Hour Tracker is sent to all new members and is also available through your local branch and National Business Agent's Office.  An electronic version is available in the Members Only section of this website.

Time Projection Rules

Projections cannot determine letter carriers’ workload

In 2007, NALC and USPS settled a national-level dispute over management’s use of DOIS projections (M-01664) in determining a letter carrier’s daily workload.  In 2011, the parties further agreed that projections cannot determine a letter carrier’s daily workload when they settled a national-level dispute that arose for the Greater Indiana District’s use of an “office efficiency tool.”  This settlement (M-01769) is applicable to any other tool/system/program currently being used or developed in the future to project office and/or street time. 

Performance Engagement Tool (PET) 

The Performance Engagement Tool (PET) is the latest USPS computer program used by floor supervisors to project a carriers’ daily workload.  As with DOIS and the “office efficiency tool” created by the Greater Indiana District, PET cannot be used as the sole determinant of a letter carriers’ daily workload. 

NALC's Guide to the Performance Engagement Tool (PET) 

NALC’s Guide to the Performance Engagement Tool (PET) was created to help local union representatives understand how PET works and to assist in filing successful grievances related to the improper use of the PET tool.  

New Contractual Provision Highlights

MOU Re: Full-Time Regular Opportunities – City Letter Carrier Craft

Formerly known as M-01876, this memorandum of understanding has been incorporated into the 2016-2019 National Agreement.  The MOU can be found on page 159 of the National Agreement. Grievances filed due to alleged violations of the MOU are processed in accordance with the grievance procedure set out in Article 15 of the National Agreement until they get to Step B.  At that point, the DRT sends the grievance to Alternate Dispute Resolution (ADR).  ADR consists of NALC and USPS representatives at the headquarters level who are responsible for resolving these disputes.  In order to have your grievance resolved as quickly as possible, include the following documents in any grievance related to the MOU RE: Full-Time Regular Opportunities – City Letter Carrier Craft

Change to Article 8.5.C

All overtime, including overtime worked on a letter carrier’s own assignment, will count toward quarterly equitability for overtime desired list carriers.  In past agreements, overtime worked on a letter carrier’s own assignment did not count toward quarterly equitability. 

LOI Re: Opting Duration

Prior to the 2016-2019 National Agreement, and absent a locally negotiated practice, letter carriers on a hold-down who were converted to full-time regular status on a different assignment did not have the option of voluntarily ending their hold-down.  With ratification of the 2016-2019 National Agreement, the Letter of Intent (LOI) Re: Opting Duration (found on page 222) has been amended to give letter carriers the right to voluntarily end their hold-down in order to assume their full-time duty assignment.