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Statement from NALC on Service Issues

The National Association of Letter Carriers (NALC) thanks the American people for their long-term support and appreciation of the service our members provide to homes and businesses throughout the country. Letter carriers value their relationship with the public, and take great pride in serving their customers.

As they risk their health each day along with other front-line essential workers, letter carriers have become angry, frustrated, and embarrassed by various USPS management initiatives that are now resulting in delayed mail and undelivered routes in many areas of the country.

NALC will pursue in good faith all internal and external options to restore and maintain reliable service to the American people. We call on Congress to continue negotiations in order to protect employees and the network while providing USPS with the resources it needs to continue serving the public through this pandemic and beyond. Only through such good faith engagement can we accomplish our mission as we work through a transition in USPS governance and the effects of COVID-19, while planning for what we anticipate will be a very successful expansion of our essential role in handling mail ballots for the November elections. We appreciate the patience, support, and continued confidence in the service we provide.